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| Location | ||
| Is the community’s immediate area attractive? | ||
Does the community provide easy access to recreational opportunities (parks, beaches, golf courses, country clubs, walking trails, etc.)? |
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Is the community convenient to shopping? |
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Is the community convenient to medical centers, places of worship and other services? |
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Is the community convenient to cultural attractions (museums, theaters, concert halls, gardens, historic sites, etc.)? |
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Is the community convenient to area transportation (public transportation, airports, highways, etc.)? |
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| Your prospective home | ||
Does the community offer a variety of home styles? |
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Is there an available home style that is attractive to you? |
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Will your furnishings fit well in the style or layout of the home? |
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Is there ample storage space? |
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Do the homes have good views? |
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Do the homes have individual climate control? |
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Is the kitchen well appointed and suitable to your needs? |
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Are all appliances included? |
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Are the finishes throughout (the carpet, cabinets, window treatments, fixtures, etc.) contemporary and to your taste? |
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Would you feel proud to entertain family and friends in your home at the community? |
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| Community areas | ||
Is the landscaping attractive and well maintained? |
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Is the architectural design aesthetically pleasing? |
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Is the decor in interior community areas tasteful and elegant? |
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Does the community have all the amenities that are important to you (for example, a comfortable dining room, a lounge, a fitness center, a computer room, etc.)? |
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Are there attractive gathering areas (lounges, club rooms, card rooms, etc.)? |
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Is it easy to get from the homes to community areas? |
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During your visit, did you see residents using the community areas? |
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| Dining | ||
Are the dining venues attractive and reflective of the types of places you would enjoy eating? |
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Are the menus varied and attractive? |
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Does the community have a classically trained executive chef and pastry chef? |
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Does the community offer healthy menu options? |
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Will you have a choice of dining plans? |
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Does the community offer private dining spaces? |
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Will the staff provide catering arrangements for your private functions? |
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| Services and programs | ||
Does the community provide services such as housekeeping, maintenance, concierge assistance and scheduled transportation? |
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Are there other conveniences available on site if you wish to pay for them (for example, dry cleaning pickup, salon services, banking, etc.)? |
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Does the community provide a full calendar of activities for residents? |
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Do you find plenty of scheduled activities that will be stimulating and of interest to you? |
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Does the community have a dedicated resident services and programs staff? |
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Does the community have a resident council that acts as a liaison between residents and community management? |
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Does the community offer (or enable access to) a continuum of care, should a need arise in the future? |
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Are you comfortable with the quality of care provided? |
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Is care provided in a residential setting that reflects the design and quality you saw in independent living? |
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| The staff | ||
Did members of the staff smile and make eye contact with you? |
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Did the staff person who accompanied you know residents and staff by name? |
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Were you able to meet the top manager of the community or any of the management team? |
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Do staff members display a genuine commitment to residents and to their work? |
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Have staff members been with the community for a long period of time (if applicable)? |
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Do you feel a sense of hospitality and compassion throughout the community? |
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Did the staff person who accompanied you seem to have what’s best for you in mind rather than their own interests? |
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| Your prospective neighbors | ||
Are the residents friendly and outgoing? |
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Did you see plenty of activity (participation in programs and events, etc.) during your visit? |
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Were residents willing to talk and share their perspectives with you? |
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Do the residents seem to be people with interests similar to yours? |
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| General | ||
Will this community “feel” like home? |
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Do you get a strong sense of quality and attention to detail throughout the community? |
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Do you believe you would be happy living in this community? |
